Goalwise Help Centre

Account Activation 9

• What documents do I need to give to activate my account?
• What is Know Your Customer (KYC)?
• When can I start investing?
• Can I invest if my KYC is in progress and is not registered yet?
• Can I set up a joint holding Mutual Fund account?

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Account Details 4

• Can I change any details associated with my folio(s) and KYC?
• How can I link another Goalwise account to mine?
• Can I add another bank for my investments in Goalwise?
• What is the status of my KYC?

Safety 2

• How safe are the details and documents I am sharing on Goalwise?
• How safe is the money I invest through Goalwise?

Goalwise Dashboard 3

• What does 'Net Invested Value' mean?
• What is CAGR (Compound Annual Growth Rate)?
• What is asset allocation (equity:debt)?

Investments 9

• When will my investments be processed?
• What is the minimum I can invest through Goalwise?
• Will I get the existing folio number if I invest in the same fund scheme or fund house again in Goalwise?
• Can I access my investments outside of this app?
• What is a switch?

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Redemptions/Withdrawals 6

• When will the money I have redeemed get credited to my bank account?
• Can I withdraw my money whenever I like?
• Can I withdraw my ELSS funds before the lock in if I am ready to pay a penalty?
• Can I withdraw partial amounts?
• What is an SWP?

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Net Asset Value (NAV) 2

• Which day's NAV (Net Asset Value) will I get if I invest today? What’s the cut-off time to get today’s NAV?
• Why does Goalwise not allow transactions until 1:30 pm for the same day’s NAV?

Exit load and Taxes 1

• Will there be any charges when I redeem?

External investments 6

• Can I track my external investments through Goalwise?
• Why can't I see all my investments after importing my portfolio?
• I have some external investments in my Goalwise folios. When will they reflect in my account?
• How can I import my existing portfolio to Goalwise?
• If I have a SIP running externally, will each SIP instalment get automatically updated in my external investments?

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Payment Methods 4

• Can I pay via net banking?
• Can I pay via UPI?
• Can I pay via debit card?
• Can I pay via credit card?

Auto-debit Mandates 2

• What is auto-debit mandate? What is NACH?
• What is the limit of the auto debit mandate?

SIP Rebalancing 6

• What is SIP rebalancing?
• What happens to my money when I do SIP rebalancing?
• Are there any charges or taxes involved in SIP rebalancing?
• How long does it take to rebalance SIPs?
• Do you take my approval before rebalancing my SIPs?

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Portfolio Rebalancing 20

• What is portfolio rebalancing?
• Why should I rebalance the money in my goals?
• What is the process of portfolio rebalancing?
• What are the charges for rebalancing?
• What is the difference between SIP and portfolio rebalancing?

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SIP Payments 5

• What are the different payment methods to pay for my SIP?
• I have missed my SIP, can I pay now?
• Are there any penalties if I miss paying for my SIP?
• How does pay for first SIP work?
• Can I pay for my SIP today, even though I have not received the payment link?

Costs and Charges 3

• What charges will I incur when I switch to direct funds?
• How will my funds get taxed?
• Will there be any charges when I redeem?

Mutual Fund Selection 3

• Which MFs should I invest in?
• How does Goalwise select Mutual Funds?
• How much returns can I expect?

Mutual Fund Basics 3

• What are direct funds? How can I switch to them?
• What is the difference between Equity and Debt Mutual Funds?
• Can I get guaranteed returns in Mutual Funds?

Referrals 1

• When will I get my referral reward?

Account Deactivation 1

• How can I deactivate my account?

Goalwise vs others 2

• Can see some Goalwise reviews?
• How does Goalwise compare to other online platforms?

SIP How-tos 6

• How can I set up a SIP?
• How can I pay for my SIP via net banking?
• How to change SIP amount?
• How can I stop my SIP?
• How can I change my SIP date?

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